Existing Helpline Volunteers

RESOURCES FOR VOLUNTEERS

Eviction Legal Helpline Volunteer Manual

• Volume 1: Background and Policies (for attorney and non-attorney volunteers) (updated 10/4/21)
• Volume 2: Intake Procedures (for non-attorney volunteers) (updated 9/6/22)
• Volume 3: Advice Procedures (for volunteer attorneys) (updated 8/18/21)

Other Materials for Volunteer Attorneys

• ELH Eviction Defenses Outline v5_01 (updated 7/1/22)
• Quick Case Evaluation Checklists (updated 7/1/22)
• COVID Defenses Outline (updated 7/1/22)
• Virginia District Court Judges’ Benchbook

Other Materials for Intake Volunteers

• Pre-Intake Cheat Sheet (updated 9/6/22)
• Intake Interview Narrowing Questions`
• Legal Information Scripts (updated 8/30/21)

LINKS TO HELPLINE TOOLS

Tools for Helpline Shifts

• ELH case management system login
• General District Court Online Case Information System

Volunteer Signup Calendar

• Non-attorney volunteer shift sign-up calendar
• Pro bono attorney volunteer shift sign-up calendar

Post-Shift Reporting

• Post-Shift Report: Intake (non-attorney volunteers)
• Post-Shift Report: Advice (volunteer attorneys)